Privacy Policy
1. Introduction
SOFIST TURIZM SEYAHAT ACENTESI ANONIM SIRKETI (“Company”) operates the website www.awaretour.com (“Website”) and provides tourism technologies, digital infrastructure solutions and a global B2B partnership platform.
The Company is committed to protecting the privacy and personal data of website visitors, business partners, agencies, and all individuals who share their personal data with us.
This Privacy Policy has been prepared in accordance with:
- Turkish Personal Data Protection Law No. 6698 (KVKK)
- EU General Data Protection Regulation (GDPR – Regulation EU 2016/679)
- Applicable international data protection regulations
The Company acts as the Data Controller.
2. Categories of Personal Data Collected
2.1 Identity and Contact Data
- Full name
- Email address
- Phone number
2.2 Corporate Information
- Company name
- Country
- Website address
- Job title (if provided)
2.3 Technical and Automatically Collected Data
- IP address
- Browser and device information
- Log records
- Session data
- Cookie data (PHPSESSID, Tawk.to)
2.4 Communication Content
- Messages submitted via forms
- Application and request details
3. Methods of Data Collection
Personal data is collected electronically through:
- Contact forms
- Application forms
- Live chat system (Tawk.to)
- Email correspondence
- Automatic technologies (cookies, log systems)
4. Purposes of Processing
Personal data is processed for the following purposes:
- Evaluation of B2B platform applications
- Management of international partnership processes
- Demo, proposal and contract management
- Corporate communication
- Handling requests and complaints
- Compliance with legal obligations
- Information security management
- International operational coordination
Where explicit consent is obtained, data may also be processed for commercial communication purposes.
5. Legal Basis for Processing
Personal data is processed based on:
- Explicit consent (GDPR Art. 6/1-a)
- Performance or preparation of a contract (Art. 6/1-b)
- Legitimate interests (Art. 6/1-f)
- Compliance with legal obligations (Art. 6/1-c)
6. International Data Transfers
As the Company operates globally and cooperates with international agencies and business partners, personal data may be transferred to:
- International business partners
- Group companies
- Cloud service providers
- Hosting and IT infrastructure providers
Such transfers are conducted in compliance with:
- KVKK Article 9
- GDPR Chapter V
- Standard Contractual Clauses (SCCs)
- Adequacy decisions where applicable
- Explicit consent where required
7. Data Security Measures
The Company implements appropriate technical and organizational measures including:
- SSL/TLS encryption
- Firewall systems
- Access control mechanisms
- Authorization policies
- Logging systems
- Regular security testing
- Employee confidentiality obligations
However, no internet transmission can be guaranteed to be 100% secure.
8. Data Retention Period
Personal data is retained:
- For the duration necessary for processing purposes
- In accordance with statutory limitation periods
- During contractual relationships and subsequent legal retention periods
After expiry, data is deleted, destroyed, or anonymized.
9. Data Subject Rights
Under GDPR and applicable laws, data subjects have the right to:
- Access their personal data
- Request rectification
- Request erasure (“Right to be forgotten”)
- Restrict processing
- Data portability
- Object to processing
- Withdraw consent at any time
Requests may be sent to: info@awaretour.com
EU residents may lodge complaints with their local supervisory authority.
10. Third-Party Links
The Website may contain links to third-party websites. The Company is not responsible for their privacy practices.
11. Children’s Privacy
The Website is not directed to individuals under the age of 18. The Company does not knowingly collect data from minors.
12. Policy Updates
The Company reserves the right to update this Privacy Policy. The current version will be published on the Website.